Frequently Asked Questions

We offer free standard shipping on all orders over $50, which typically takes 3-5 business days. Express shipping (1-2 business days) is available for an additional fee. International shipping is available to select countries and takes 7-14 business days depending on the destination.

We offer a 30-day satisfaction guarantee. If you're not completely happy with your purchase, you can return any unopened products within 30 days for a full refund. Opened products may be eligible for a partial refund or exchange. Please contact our support team to initiate a return.

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are secured with SSL encryption.

Once your order ships, you'll receive an email with a tracking number and a link to track your package. You can also log into your account on our website to view your order status and tracking information.

Most of our patches are designed to be worn for 8-12 hours for optimal results. Sleep patches should be applied 30-60 minutes before bed and worn overnight. Energy patches can be worn throughout the day. Always refer to the specific product instructions for recommended wear times.

Our patches are water-resistant, meaning they can handle light moisture like sweat or a quick shower. However, for best results, we recommend avoiding prolonged water exposure (like swimming or long baths) while wearing a patch, as this may affect adhesion and ingredient delivery.

We recommend wearing only one type of patch at a time to avoid potential interactions and to properly gauge how each product works for you. If you want to use multiple products, try alternating them or using different patches at different times of the day (e.g., energy patch in the morning, sleep patch at night).

Apply patches to clean, dry skin on areas with minimal hair for best adhesion. Popular spots include the inner wrist, upper arm, shoulder, or lower back. Rotate application sites to prevent skin irritation. Avoid applying to broken, irritated, or sensitive skin.

Our patches are formulated to be gentle on most skin types. However, if you have particularly sensitive skin or known allergies, we recommend doing a patch test on a small area first. If you experience any irritation, redness, or discomfort, remove the patch immediately and discontinue use.

Yes! We prioritize clean, natural ingredients in all our formulations. We never use parabens, sulfates, artificial fragrances, or unnecessary fillers. Every ingredient is carefully selected for its effectiveness and safety. Full ingredient lists are available on each product page.

Absolutely. All Vibezy products are 100% vegan and cruelty-free. We never test on animals, and we don't use any animal-derived ingredients. We're proud to be certified by Leaping Bunny.

We formulate our products to be free from major allergens including gluten, soy, dairy, and nuts. However, individual sensitivities vary, so we always recommend reviewing the full ingredient list on each product page before use.